my stay was quite unfortunate, as the breakfast was bland and the dinner options left much to be desired. I also expected a complimentary room upgrade for my troubles, but nope, just regular treatment. not to mention, the room was basic and dirty on arrival—absolutely unacceptable! I almost gave a good review, but just couldn’t.

A vibrant poolside retreat

Our stay was made delightful by daily clean towels and a fantastic pool area where we enjoyed warm sun loungers and refreshing swims, with lively music adding a fun vibe.

The reception staff's lack of helpfulness left us frustrated, and our small balcony overlooked the noisy alley, detracting from our relaxation in the evenings.

There’s always room for improvement!!! The Wi-Fi service is entirely unacceptable and should work as expected. Security improvements are needed, especially concerning theft incidents, which felt troubling and poorly handled!!! The pool rules are overly strict, making it less enjoyable.

i had a fantastic family holiday at this hotel, as it surpassed my expectations compared to previous stays in san antonio. the food was varied and delightful, especially the breakfast buffet with fresh fruit and delicious pastries. the pool area had a lively vibe with a great bar serving affordable drinks, creating a fun atmosphere.

room cleanliness could have improved.

A Fun Getaway with Some Bumps

Upon arrival, we found the reception staff friendly, helping us check in quickly. Breakfast offered an impressive selection, including a hearty English breakfast and tasty pastries. The pool area bustled with energy, making it an enjoyable place to relax. I did notice the lack of complimentary drinks with dinner, which was a bit disappointing.

Had a fab stay! My room was upgraded for free, spacious and spotless. Plus, the pool area was a delightful spot to unwind, despite the water being a tad too shivery.

The air conditioning was like a diva—sometimes on, sometimes off! And let’s just say, the walls had ears. I got to know my neighbors a little too well.

The pool area was a highlight with clean lounge chairs and a chill vibe 🌞. I loved the affordable drinks at the bar too! But, the shower in our room was a bit too powerful, making it hard to control.

Pool cleanliness and maintenance

The central location next to the bus station made it a breeze to explore the island, and the half-board dining option featured delicious Italian grilled meat and varied breakfast options. the walls were quite thin, leading to more noise than desired, and the Wi-Fi struggled to connect properly in the rooms. Though the pool area was pleasant and the staff were friendly, these inconveniences affected the overall enjoyment of the stay.

The location is fab, just a short walk to the beach, and I loved the pool area with clean sun loungers🐬. The breakfast spread had a great selection too!

Nothing I didn't like to be fair.

The poolside snack bar was great, but the wi-fi really struggled in the rooms.